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Contact Information

Mailing Address
Bluewater Power
P.O. Box 2140
855 Confederation St.
N7T 7L6

Phone: (519) 337-8201

Email Inquiries
For General Inquiries and Account Information, email emai...@bluewaterpower.com (click "..." to show full email address)

For Information on the FIT and microFIT Programs, email fit-...@bluewaterpower.com (click "..." to show full email address)

Hours of Operation
Customer Service: Monday through Friday - 8:30 a.m. to 4:30 p.m.
Operations: Monday through Friday - 7:30 a.m. - 4:30 p.m.

Phone Inquiries
Direct Line / Auto-Attendant: (519) 337-8201
  1. For emergencies, no power, partial power, or outage information, press 1.
    Emergency and power problem calls will be answered 24 hours per day, 7 days per week.
  2. To reach an employee directly, enter the extension number to by-pass the auto-attendant options.
  3. For a company names directory, press 3.
  4. If you are calling regarding a past due account or a collection notice, please press 4.
  5. Press 5 to speak to a customer service representative regarding:
    • General account information
    • If you are moving
    • Billing inquiries
    • Street and traffic light repairs
    • Tree trimming
    • New construction
    • Service upgrades
If you do not have a touch-tone phone, stay on the line and you will be connected to a customer service representative.

Fax Numbers
Operations & Engineering (519) 332-3878
Customer Services (519) 344-7303
Human Resources (519) 344-3016
Executive Administration (519) 344-6094
855 Confederation St. | Sarnia, ON | N7T 7L6 | P: (519) 337-8201 | F: (519) 332-3878 | emailus@bluewaterpower.com
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