|
 |
|
Sections
|
|
Contact Information
Mailing Address
Bluewater Power
P.O. Box 2140
855 Confederation St.
N7T 7L6
Phone: (519) 337-8201
Email Inquiries
For General Inquiries and Account Information, email emai...@bluewaterpower.com (click "..." to show full email address)
For Information on the FIT and microFIT Programs, email fit-...@bluewaterpower.com (click "..." to show full email address)
Hours of Operation
Customer Service: Monday through Friday - 8:30 a.m. to 4:30 p.m.
Operations: Monday through Friday - 7:30 a.m. - 4:30 p.m.
Phone Inquiries
Direct Line / Auto-Attendant: (519) 337-8201
- For emergencies, no power, partial power, or outage information, press 1.
Emergency and power problem calls will be answered 24 hours per day, 7 days per week.
- To reach an employee directly, enter the extension number to by-pass the auto-attendant options.
- For a company names directory, press 3.
- If you are calling regarding a past due account or a collection notice, please press 4.
- Press 5 to speak to a customer service representative regarding:
- General account information
- If you are moving
- Billing inquiries
- Street and traffic light repairs
- Tree trimming
- New construction
- Service upgrades
If you do not have a touch-tone phone, stay on the line and you will be connected to a customer service representative.
| Fax Numbers |
| Operations & Engineering |
(519) 332-3878 |
| Customer Services |
(519) 344-7303 |
| Human Resources |
(519) 344-3016 |
| Executive Administration |
(519) 344-6094 |
|
|
|